What is the correct procedure for an integrated Ethernet chip failure in an HP business PC?

In the event of a failure of an integrated Ethernet chip in an HP business PC, replacing the system board entirely is often the necessary procedure. This is due to the fact that integrated chips are usually soldered directly onto the motherboard, making them difficult or impractical to replace individually. When a chip fails, it typically indicates a more significant issue that cannot be resolved through simple repair methods.

Therefore, to restore full network connectivity and ensure that the PC operates correctly, replacing the entire system board is the most reliable solution. This not only addresses the failed Ethernet chip, but also guarantees that any underlying issues with the motherboard that may have contributed to this failure are rectified as well.

Adding an additional external Ethernet adapter could provide a workaround by bypassing the failed chip, but it does not resolve the fundamental problem with the integrated Ethernet chip, and there might be a preference for a more permanent solution. Installing a new Ethernet chip is not feasible for most integrated components, and updating the Ethernet driver is a troubleshooting step that may help in some cases, but is unlikely to fix a hardware failure. Thus, replacing the system board is the most effective method to ensure the integrity and performance of the HP business PC.